Posts Tagged ‘Document Management’
Make sure you’re down with down coding
Imagine that you are a handyman. What you charge is based on the type of job that you execute. So let’s say that building a deck will cost $2,500, and installing shelving will cost $200. You wouldn’t want to be paid $200 for building a deck that should cost $2,500 would you? Of course not!
Read MoreEveryone Has a Story
Everyone has a story. There are thousands of them, and they’re all interesting, fresh, innovative and engaging. Even Advance has a story. Ours is a heartwarming one involving two entrepreneurs who wanted more from their careers, and they blazed a trail to get what they wanted. It’s led us to where we are today –…
Read MoreTriage in Real-time
This is a great example of how Advance employs various technologies and support techniques to correct issues within a clients network. Whether Advance is remotely monitoring your devices, performing remote support, or triaging issues on site, rest assured that we have the technology and resources to get the job done.
Read MoreDo What You Say and Say What You Do
Some days are better than others. In December I fielded a strange request, a client that I was unfamiliar with called in to cancel their service contract on their fleet of old equipment. The message was relayed to me on the road and I immediately called the account back without having a chance to dig…
Read MoreThanksgiving isn’t the Only Time to ‘Try a Little Bit of Everything’
We have long supported Savin and Ricoh mulitifunctional copiers and printers because of their dependability in the everyday office space. Whereas in a graphic intensive printing environment, we typically recommend upgraded Fiery print controllers with one of our Canon imagerunners
Read More“Advances” in Remote Support
Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…
Read MoreWhether you’re talking iPhones or MFPs – it’s all about the apps
MFPs, like mobile phones, now have open platforms, enabling users to add apps to perform valuable tasks, beyond just simple printing and scanning.
Read MorePay No Attention to That Man Behind the Curtain…
eCopy is all about “Making Paper Work” (not you, I might add)…why not let them give you and your office a little break?
Read MoreAdvancing authentication in network management
One trend we are seeing here at Advance – The Document Specialists, is the desire of IT personnel who support MFPs (multifunctional printers) to manage machine access through their already existing Active Directory user credentials.
Read MoreTaming the document management beast
Document management can seem overwhelming. Workflow, archival, retrieval – it’s a daunting task that can strike fear in the hearts of IT folks, CFOs and end users. It’s similar to Sloth from the Goonies. Terrifying…until you get to know him. Then, you just can’t live without the loveable lug. At least that’s what Chunk felt…
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