It Best Practices
How Can I Print from my Mobile Device?
Remember when you were a kid and your parents told you not to take toys to school with you, but you did it anyway? Today as adults, we continue to bring our toys to work…but instead of bringing a favorite action figure (or babydoll- for the ladies), we are bringing our smart phones and mobile…
Read MoreHey IT, You Better Get Used to “BYOD”
With the widespread adoption of smartphones and tablets, today’s workforce is relying more and more on consumer mobile devices to help them in their professional lives. It is not enough to have a company supplied desktop PC, or even a laptop, anymore. End users are now demanding access to business applications and functions from their…
Read MoreMoving to a Hosted Exchange Solution? Verify Your Devices are Supported…
Believe it or not we will be entering the 2nd quarter of 2012 very shortly and the push to move applications to The Cloud has never been more prevalent. As an organization you may have decided to embrace various Cloud technologies within the past couple of years such as a hosted Microsoft Exchange Online solution…
Read MoreTriage in Real-time
This is a great example of how Advance employs various technologies and support techniques to correct issues within a clients network. Whether Advance is remotely monitoring your devices, performing remote support, or triaging issues on site, rest assured that we have the technology and resources to get the job done.
Read More“Advances” in Remote Support
Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…
Read MoreSecurity tip: Change copier and printer passwords
Changing your default user names and passwords in network critical devices such as routers is a must. Your office equipment is a lot less vulnerable in this aspect but still carry some of the same default authentication options. All administrators are encouraged to change and keep track of their network appliance passwords, which includes printers and copiers.
Read MoreAdvancing authentication in network management
One trend we are seeing here at Advance – The Document Specialists, is the desire of IT personnel who support MFPs (multifunctional printers) to manage machine access through their already existing Active Directory user credentials.
Read MoreScanning to Email with your MFP? Gmail users beware…
Before your company considers making the leap to Gmail, don’t forget about the digital copier in your office that you may rely on to directly email paper documents as PDF, TIFF or JPEG files. Gmail requires the use of SSL over SMTP, and your machine, depending on its brand and age, might not have that ability. Simply put, SSL provides a higher level of data security, when communicating with the SMTP (mail) server, when compared to a standard protocol like POP3.
Read MoreIs Your MFD Technology Secure?
Technology is changing ever so rapidly and there has never been a better time to ensure the security of your data transmissions. In just about every business activity, data is sent or retrieved in some way or fashion to or from the cloud. For your typical end-user he or she has no idea how that…
Read MoreControl your data – don’t let it control you
Multifunctional printer/ scanner/ fax devices are being used more and more in the everyday office. With that said, the number of options available on these devices (also known as MFPs or MFDs) also continues to grow thus requiring more detailed MFP configuration. The majority of new multifunctional devices are setup with simple scanning solutions such…
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