What’s in it for you? As a customer of Advance, we provide one of our software products for free with your MFPs and Laser Printers. We work with our clients to closely monitor the network printers and copiers using a tool called DocuLife Line, a software package designed to automatically send in meter readings. In this vlog (video blog) fellow bloggers Kevin O’Brien and I discuss what it does for our clients and the technical reasons why it is used. By taking work off of administration and simulating automated digital SNMP for communication, our support and feedback for our customers is a faster and much more efficient process.