Posts by Kevin O'Brien

It is my turn to drive – driverless printing reality

The need for driverless printing is becoming a reality in many offices. We have already blogged about similar technologies that require add-ons however many MFD’s (multifunctional devices) and printers have options built into them that allow driverless job submission within the LAN. This is a great option for offices with mobile users or guests that…

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Printing is a snap with Google Cloud Print

How many times have you been working with your mobile device and needed to print a document to your local printer? Have you found yourself out of the office but would still like the option to send a document to a printer offsite? These have not always been options but with the rapid enhancements in technology you are now able to do so with cloud based applications such as Google Cloud Print.

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Is Your MFD Technology Secure?

Technology is changing ever so rapidly and there has never been a better time to ensure the security of your data transmissions. In just about every business activity, data is sent or retrieved in some way or fashion to or from the cloud. For your typical end-user he or she has no idea how that…

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OnSite & Online Equals Digital Copier Plug & Play

Wouldn’t it be nice if each time you purchased a new MFP, copier, and printer it arrived fully functional, ready to print and/or scan? Advance now employs the OnSite and Online program which allows for networked devices to be pre-programmed prior to arrival at the customers location.  In previous years the network installation of a…

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Printing to MFPs in a Mac World

MFP (multifunctional printer) network printing and scanning options for your Mac have come very far over the years. While the Mac platform has always been regarded as the pinnacle for graphic design, print/scan options for many MFP’s were lacking in comparison to the PC world. Over the past 10 years, Mac has made drastic improvements within its OS and along with that, software for your MFP to allow better print and scan integration.

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iPad / iPhone Printing Solutions

Once again, Mac was on the forefront of injecting another piece of life-changing technology into the market. The iPad and iPhone are changing the ways that users access information not to mention the frequency. While most information is accessed in a digital formal, virtually every document is reproduced in a hard copy format at some…

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Remote Software

How important is remote software to our industry? In my opinion it is absolutely necessary and should be a staple within any helpdesk environment. Remote support minimizes downtime and allows the service provider to instantly triage most issues without the constraints of time or travel. In the beginning it wasn’t always so easy to remote into a…

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Control your data – don’t let it control you

Multifunctional printer/ scanner/ fax devices are being used more and more in the everyday office. With that said, the number of options available on these devices (also known as MFPs or MFDs) also continues to grow thus requiring more detailed MFP configuration. The majority of new multifunctional devices are setup with simple scanning solutions such…

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