Posts by Kevin O'Brien
“Advances” in Remote Support
Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…
Read MoreFiery Enhances iOS Printing Solution
As Apple continues to put out quality products, the number of handheld devices, such as the iPad and iPhone, continue to skyrocket in the workplace. Most people are still using a PC or Mac for their everyday office tasks, but more and more are finding the need to enable mobile printing from their handheld. Many…
Read MoreThe Advanced Art of Training
Many dealerships have to rely on manufacturer supported training, but Advance employs factory trained trainers, which allows for thorough training to be conducted on premises at our main office in Cockeysville, Maryland.
Read MoreKIP in the Cloud – Wide Format Printing
The KIP Cloud Print option could be a very valuable piece of technology for your business. Many designers and architects spend their days in the field with no direct link to a wide format printing device. A simple email to the KIP will provide users back at home base with the documents they need.
Read MorePay No Attention to That Man Behind the Curtain…
eCopy is all about “Making Paper Work” (not you, I might add)…why not let them give you and your office a little break?
Read MoreSecurity tip: Change copier and printer passwords
Changing your default user names and passwords in network critical devices such as routers is a must. Your office equipment is a lot less vulnerable in this aspect but still carry some of the same default authentication options. All administrators are encouraged to change and keep track of their network appliance passwords, which includes printers and copiers.
Read MoreFree configuration tools for your Savin/Ricoh and Canon MFDs
Your Ricoh/Savin and Canon devices have a wealth of features. Configuring these options can sometimes be a daunting task for I.T. or the technical end user; however there are several free utilities out there that can help with device configuration.
Read MoreTurn your Canon Advance Series into a NAS
A well hidden feature of Canon Advance series devices is the “Advanced Box” SMB feature. This interesting little option gives you the control to potentially turn your Canon device into its own NAS (Network-Attached Storage). It works in the same manner as the scan-to-mailbox feature however your documents are stored then published as a network…
Read MoreSo what’s next in the cloud…iCloud
We already have a multitude of apps that allow Multifunctional Devices (MFD’s) and printers to integrate seamlessly into your current cloud-based programs. Google has been a heavy hitter in this area with items such as Gmail, Google Docs, and Cloud Print Integration. It seems right that Apple will need to take a stab at this…
Read MoreUse those widgets
As previous blogs have noted, there are many configuration options out there for your Ricoh/Savin device. Ricoh’s line of apps for their Java “App2Me” (www.app2me.com) platform contain some really interesting and usable options for the typical end user. Obtaining most of these apps is a simple task and most install within minutes after reading the…
Read More