Posts Tagged ‘Document Management’
In architecture, a strong foundation is everything
Several of our sales and support staff have a CDIA+ certification in order to better serve our clients.
Read MoreMobile Apps for Document Management
You’re sitting in the airport about to head off to a week-long vacation when you realize that you’ve forgotten to approve a sales contract for a product that needs to ship to a customer this week. You have no laptop (because, let’s be real… you’re about to go on vacation!), and without your electronic stamp…
Read MoreGive it to me straight – what is electronic document workflow?
A compelling reason for going to a document management system is for speed through an electronic, collaborative workflow. For example, take the real estate market. In the past, the process of putting a house on the market, from a realty company back-end office standpoint, involved lengthy paper contracts, FedEx shipping costs, manual back-end office processes, and often lost…
Read More“Green” Paper Output Solutions? Yup.
Let Advance help you implement an Electronic Document Management solution. We call it Document Management by Advance and it’s all the rage in Baltimore.
Read MoreCustomer Maryland Management and Jeff Elkin of Advance talk Document Management on MPT
In case you hadn’t noticed, we really love our customers. And they love us back. The secret sauce (as our president, Jeff Elkin likes to say) is the ability to practice the same dedication, level of service, and high-quality experience from our well-established hardware business (the MFPs and copiers), to the Document Management side of the…
Read MoreIn A Word: Integration
Remember when copiers could only copy? It was a much simpler time back then…… Scratch that. I am not old enough to be starting sentences that way. Copiers that just copied, it actually wasn’t that long ago. Over the last decade, the copier industry has gone through two major shifts in technology. In the late…
Read MoreThe Proof (of Delivery) is in the Pudding
A typical proof of delivery situation for a manufacturing company…driver delivers goods, receives POD, takes it back to the warehouse/office or mails them. They’re processed manually using a paper-based system involving filing, copying, routing, and mailing (again with the mailing). Room for error in these processes? Yup. That’s what customer JJ Haines was finding when…
Read MoreRemote Software
How important is remote software to our industry? In my opinion it is absolutely necessary and should be a staple within any helpdesk environment. Remote support minimizes downtime and allows the service provider to instantly triage most issues without the constraints of time or travel. In the beginning it wasn’t always so easy to remote into a…
Read MoreDunder Mifflin: Limitless Paper in a Paperless World
If you’re a fan of NBC’s The Office, you probably recognize the title above. It was a tagline delivered at the end of an employee made commercial, representing the Scranton, Pennsylvania branch of the fictitious paper company, Dunder Mifflin. It was spoken in the ads voice over by the quirky regional manager, Michael Scott, played…
Read MoreIn a Competitive Industry, Advance Will Never Be #1
I recently called the customer service number of my satellite radio provider to question a charge on my credit card statement. After finally reaching a person, I explained my reason for calling and was told that I would need to be transferred to another department. Upon reaching this other department, I asked why my credit…
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