Posts Tagged ‘Data Security’

Make sure you’re down with down coding

Imagine that you are a handyman. What you charge is based on the type of job that you execute. So let’s say that building a deck will cost $2,500, and installing shelving will cost $200. You wouldn’t want to be paid $200 for building a deck that should cost $2,500 would you? Of course not!

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Triage in Real-time

This is a great example of how Advance employs various technologies and support techniques to correct issues within a clients network. Whether Advance is remotely monitoring your devices, performing remote support, or triaging issues on site, rest assured that we have the technology and resources to get the job done.

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When Lions Attack

The biggest change was the discontinued use of the Samba suite which provided SMB functionality to your Mac. That affected the core technology that allowed communication from Mac to Windows as well as most MFD’s.

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“Advances” in Remote Support

Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…

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Security tip: Change copier and printer passwords

Changing your default user names and passwords in network critical devices such as routers is a must. Your office equipment is a lot less vulnerable in this aspect but still carry some of the same default authentication options. All administrators are encouraged to change and keep track of their network appliance passwords, which includes printers and copiers.

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Scanning to Email with your MFP? Gmail users beware…

Before your company considers making the leap to Gmail, don’t forget about the digital copier in your office that you may rely on to directly email paper documents as PDF, TIFF or JPEG files. Gmail requires the use of SSL over SMTP, and your machine, depending on its brand and age, might not have that ability. Simply put, SSL provides a higher level of data security, when communicating with the SMTP (mail) server, when compared to a standard protocol like POP3.

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