Posts Tagged ‘Managed IT Services’
“Advances” in Remote Support
Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…
Read MoreSecurity tip: Change copier and printer passwords
Changing your default user names and passwords in network critical devices such as routers is a must. Your office equipment is a lot less vulnerable in this aspect but still carry some of the same default authentication options. All administrators are encouraged to change and keep track of their network appliance passwords, which includes printers and copiers.
Read MoreAdvancing authentication in network management
One trend we are seeing here at Advance – The Document Specialists, is the desire of IT personnel who support MFPs (multifunctional printers) to manage machine access through their already existing Active Directory user credentials.
Read MoreTaming the document management beast
Document management can seem overwhelming. Workflow, archival, retrieval – it’s a daunting task that can strike fear in the hearts of IT folks, CFOs and end users. It’s similar to Sloth from the Goonies. Terrifying…until you get to know him. Then, you just can’t live without the loveable lug. At least that’s what Chunk felt…
Read MoreIs Your MFD Technology Secure?
Technology is changing ever so rapidly and there has never been a better time to ensure the security of your data transmissions. In just about every business activity, data is sent or retrieved in some way or fashion to or from the cloud. For your typical end-user he or she has no idea how that…
Read MoreControl your data – don’t let it control you
Multifunctional printer/ scanner/ fax devices are being used more and more in the everyday office. With that said, the number of options available on these devices (also known as MFPs or MFDs) also continues to grow thus requiring more detailed MFP configuration. The majority of new multifunctional devices are setup with simple scanning solutions such…
Read MoreIn the beginning…..
Blog # one. Sometimes it helps to just begin writing to get used to the idea that you’re about to embark on a new journey. Most people in Baltimore, Maryland know us from our commercials – Alan jumping out of a helicopter to fix a copier on the Pride of Baltimore (note: he did some…
Read More